Silver Service Ship Cook & Catering Staff

Top Tier Service, Detailing & Basic Deck
Total 40 hours (Online)

501 Introduction to Ships, Crewing & Etiquette – Module 1

▪ The Ship Industry: Introduction to the people, places, and yachts
▪ Crew Rank and Position
▪ Crew salaries
▪ Resumes & Interviewing
▪ Guests on board; guests not on board
▪ Appearance Regulations
▪ Attitude, Conduct onboard and off the ship
▪ Professional presence
▪ Ship etiquette
▪ International Protocol
▪ Customs/personal safety
▪ Correct forms of address

502 Basic Seamanship – Module 2

▪ Nautical terms
▪ Basic bridge equipment
▪ 24-hour clock
▪ Phonetic alphabet
▪ Flag etiquette
▪ Deckhand duties
▪ Small boat maintenance
▪ Knots, fenders & lines
▪ Docking procedures
▪ Basic safety

503 Silver Service – Module 3

▪ Tray Service
▪ Flatware
▪ Russian, French & Plate service
▪ Proper table setting
▪ Table manners
▪ Formal & informal meal service
▪ Wine decanting & serving
▪ Dessert & Coffee service
▪ Buffet service Typical breakfast set-up

Module 501: Introduction to Ships, Crewing & Etiquette
✓ Covers ship structure, crew roles, onboard conduct, and professional etiquette standards.
Module 502: Basic Seamanship
✓ Teaches essential maritime skills, safety practices, line handling, and deck operations basics.
Module 503: Silver Service Ship Cook & Catering Staff
✓ Focuses on galley safety, food prep, silver service, and high-standard guest dining procedures.
Module 504: Interior — Fine Detailing, Guest Services, Laundry & Flowers
✓ Covers detailing, housekeeping, laundry operations, and guest-ready presentation including lorals.
Module 505: Coffee, Tea, Wine & Bar Basics
✓ Introduces beverage service, brewing methods, wine basics, and responsible bar operations.
Module 506: Etiquette for Cruise & Shipping Staff
✓ Teaches professional conduct, communication, cultural awareness, and guest-focused behavior onboard.